aV
alta V

1 reviews | Active since Feb 2015

01 Feb 2015, 18:02

ive been there twice and the service was horrible.

The first time I was there, I went to ask them for a price on a pair of shoes and they said I cant buy them because its the last pair in stock ??? When I went to pay for my other items I also asked for a price on something.She told me how much it was and rang it up without asking me if I wanted the item. She was also very very rude. I was there today aswell and asked them if I could exchange some baby clothes I got as a present, they asked me for a slip and of course I dont have one because it was a gift. They refused to help me. I really couldnt believe the service they offered. It was pathetic and just very bad. I will never ever buy something at jet again !!!

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Replies (1)
Jet
Jet's reply02 Feb 2015, 11:26
Official
Hello altadevilliers,

Thank you for taking the time to raise your concerns with regards to your in store service experience. We must apologise for the service rendered.

We have addressed these incidents with our store manager, I assure you feedback will be provided shortly. Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
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