hS
helena S

1 reviews | Active since Mar 2017

13 Mar 2017, 16:21

item never received my order

<p>I bought something on jetonline.co.za and the sent me an old reference number. I called them and they said they were going to correct the order and ship my babys jacket I've been waiting for the jacket or an update from them.</p>

0
Replies (4)
Jet
Jet's reply14 Mar 2017, 11:16
Official

Kindly furnish us with the order number so that our Customer Escalation Social media E-Commerce Online team may be able to action a urgently an accordingly regarding the order. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply14 Mar 2017, 11:17
Official

Kindly furnish us with the order number so that our Customer Escalation Social media E-Commerce Online team may be able to action a urgently an accordingly regarding the order. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply14 Mar 2017, 11:17
Official

Kindly furnish us with the order number so that our Customer Escalation Social media E-Commerce Online team may be able to action a urgently an accordingly regarding the order. We apologise again for any frustrations incurred. A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

hS
helena S's update23 Jun 2017, 08:45
Reviewer Update

Finally got my order