1 reviews | Active since Oct 2017
Item bought not satisfatory
I bought a phone saturday. But its not compatable for banking apps, now im returning the phone they refuse to take it. They say they dont do that i should keep it,unless its broken.product function was not explain to me
We apologise for any frustrations incurred. Kindly find the following Edcon policy regarding Cell phones, It states that Cell phones may not be refunded. Faulty cell phones will be exchanged or repaired subject to the relevant network provider’s terms and conditions (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones) Please find the below reference number for your complaint ***/GO. We sincerely apologise for the inconvenience caused.
Kind regards,
Customer Experience Team
Call Centre: ***.
We apologise for any frustrations incurred. Kindly find the following Edcon policy regarding Cell phones, It states that Cell phones may not be refunded. Faulty cell phones will be exchanged or repaired subject to the relevant network provider’s terms and conditions (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones) Please find the below reference number for your complaint ***/GO. We sincerely apologise for the inconvenience caused.
Kind regards,
Customer Experience Team
Call Centre: ***.