1 reviews | Active since Mar 2015
************ BY SECURITY AT JET SESHEGO CIRCLE
<p>Went to your jet at seshego circle today after purchasing some items at shoprite. There was no security at the door and I just went in with my items I bought from shoprite , straight to the tills to pay my account. When I exited Th store, the security asked for my shoprite slip with I had misplaced and I explained to him tht I can't find the slip. He then intimidated me verbally and took some of Th items I had bought from shoprite because I could not produce the slip. I am very upset as we speak and I need you to check the cameras which I believe u have and confirm tht I had ****** those items from your store. My number.... ********** , my name is Phuti. Call me.</p>
We have escalated the complaint to the Jet Seshego management to address as our valued customer is not happy that the security personnel searched your Shoprite bag. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet Seshego management to address as our valued customer is not happy that the security personnel searched your Shoprite bag. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.