TS
Tshegofatso S
1 reviews | Active since Aug 2020
03 Aug 2020, 20:23
Insured phone
I am receiving bad customer service at Jet for my insured phone. I made a phone claim and every time I go to enquire they telling the store to send claim forms.It was for the 3rd time and their response is still the same.Its been 4 month since I made a claim and till today there is no progress, yet i am still paying insurance every month.I am please pleading with you to help as I am in desperate need of a phone due to the pandemic because my school work is suffering as a result.
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Jet's replyOfficial
04 Aug 2020, 12:46Good day Tshegofatso,
Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Kindly note that we were unsuccessful in trying to reach you on your mobile number.
Please confirm the Store location for the complaint logged. The reference number for the complaint is ***/GO Warm RegardsThe Jet Team
Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Kindly note that we were unsuccessful in trying to reach you on your mobile number.
Please confirm the Store location for the complaint logged. The reference number for the complaint is ***/GO Warm RegardsThe Jet Team
Best regards,
Jet's reply04 Aug 2020, 12:46
Official
Good day Tshegofatso,
Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Kindly note that we were unsuccessful in trying to reach you on your mobile number.
Please confirm the Store location for the complaint logged. The reference number for the complaint is ***/GO Warm RegardsThe Jet Team
Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Kindly note that we were unsuccessful in trying to reach you on your mobile number.
Please confirm the Store location for the complaint logged. The reference number for the complaint is ***/GO Warm RegardsThe Jet Team
Best regards,