INSURANCE CLAIM

I SUBMITTED AN INSURANCE CLAIM ON 12-02-2016, ADVISING THAT MY PHONE WAS LOST, THE MANAGER AT JET CLEARWATER COMPLETED THE FORM ON MY BEHALF AND INCORRECTLY WROTE THE DATE OF LOSS AS MY DATE OF BIRTH, AFTER ONE WEEK OF FOLLOWING UP AND BEING TOLD THAT MY SUPPORTING DOCUMENTS ARE OT ON THE SYSTEM, I WAS MADE AWARE OF THIS ERROR. TODAY, 2016-02-24, I CALLED TO FOLLOW UP, AFTER THE AMENDED FORM WAS SEND ON 2016-02-23, I AS BEING ADVISED THAT I'M BEING INVESTIGATED FOR NOT TELLING THE TRUTH. IT TAKE THEM 72 HOURS TO LISTEN TO MY CALLS AND 7 DAYS FOR THE INVESTIGATION TO BE DONE. I DO NOT HAVE THIS TIME. I DO NOT HAVE A PHONE, I'M CONSTANTLY TOLD SOMETHING DIFFERENT WHEN I CALL THE CALL CENTRE, I'M PAYING FOR THIS SERVICE, BUT THE ONE TIME I WANT TO CLAIM, I RECEIVE THE WORST SERVICE EVER!!!!