PS
Phindile S
1 reviews | Active since Jul 2013
24 May 2015, 14:27
Insurance cancelled
i went to jet to give my phone in for repairs and they told me that my insurance was cancelled. i did not call jet or sign anything saying i am cancelling my insurance. how was my insurance cancelled without my consent? or at least me being notified.
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Replies (1)
Jet's replyOfficial
25 May 2015, 13:46Hello SHUMIJOBE,
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department for further investigations regarding the cancelation of your cell phone insurance.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department for further investigations regarding the cancelation of your cell phone insurance.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply25 May 2015, 13:46
Official
Hello SHUMIJOBE,
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department for further investigations regarding the cancelation of your cell phone insurance.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to our accounts department for further investigations regarding the cancelation of your cell phone insurance.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,