cM
cynthia M
1 reviews | Active since May 2015
24 May 2015, 15:05
inequality
I was at westgate (JET) AT 11:55 today on my way out the was two white couples walking in front of me they were not checked and the second white couple were not checked as well . when i passed the security lady standing there requested to check my plastics but that was not done when they passed.I asked her what is the meaning of that she said she was told to check 6 out of 10 but to me its looks like she checks 6 out of ten black people.
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Jet's replyOfficial
25 May 2015, 14:53Hello cynthia.morotolo,
Our attempts to contact you today at 14:17 pm has been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure no customer will be offered in store.
We must apologise for the inconvenience and frustration caused in this matter. This is certainly not the service we wish to rendered to our customers.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 14:17 pm has been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure no customer will be offered in store.
We must apologise for the inconvenience and frustration caused in this matter. This is certainly not the service we wish to rendered to our customers.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply25 May 2015, 14:53
Official
Hello cynthia.morotolo,
Our attempts to contact you today at 14:17 pm has been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure no customer will be offered in store.
We must apologise for the inconvenience and frustration caused in this matter. This is certainly not the service we wish to rendered to our customers.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 14:17 pm has been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure no customer will be offered in store.
We must apologise for the inconvenience and frustration caused in this matter. This is certainly not the service we wish to rendered to our customers.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,