1 reviews | Active since Jul 2014
Incorrect Prices (Manager does not care)
I Went to Jet Stores in Menlyn Mall on 06 November 2017 to buy underwear, when I got there I saw that the smaller sizes is more expensive than the bigger sizes. After we have spoken to one of their staff members they said that they will find out what the Manager has to say about it. After he spoke to the Manager he came back to tell me that one of the employees have marked the prices incorrectly and the Manager stated due to the Fact that we have seen the price on the shelf we have to pay the more expensive amount even though they have marked the prices incorrectly. I have been shopping with Jet Stores for a lot of years and to be treated like a dog after years of support is disgusting from them.
We have escalated the complaint to the Jet Menlyn management to address with regards to the correct price of under wears. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Best regards,
We have escalated the complaint to the Jet Menlyn management to address with regards to the correct price of under wears. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Best regards,
We have escalated the complaint to the Jet Menlyn management to address with regards to the correct price of under wears. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Best regards,
We have escalated the complaint to the Jet Menlyn management to address with regards to the correct price of under wears. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Best regards,