INCORRECT ITC LISTING
I HAVE JUST PURCHASE MY CREDIT REPORT AND NOTICED THAT ON MY JET ACCOUNT STATUS CODE IS INCORRECT AND ALSO CHECKED MY JET ACCOUNT STATEMENT REFLECT THAT I HAVE NOT PAID MY SEPTEMBER 2015 INSTALMENT. I AM SURPRISED BECAUSE I PAID ON THE 30 SEPTEMBER 2015, THIS IS THE SECOND COMPLAINT ABOUT EDCON, JANUARY AND FEBRUARY 2015 STATUS ARE THE SAME WITH INCORRECT INFORMATION, THEY NEVER RECTIFIED. I AM DISAPPOINTED BECAUSE I AM LOYAL CUSTOMER .EDCON HAD REFUSED TO RECTIFY THE PROBLEM BEFORE AND THIS IS UNFAIR TREATMENT AND I AM TIRED AS A CLIENT.<br>
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Jet's replyOfficial
16 Oct 2015, 14:48Hello Nkotsane,
We have escalated your query to our accounts department to investigate and provided feedback regarding your credit profile and payment history with us .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
We have escalated your query to our accounts department to investigate and provided feedback regarding your credit profile and payment history with us .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply16 Oct 2015, 14:48
Official
Hello Nkotsane,
We have escalated your query to our accounts department to investigate and provided feedback regarding your credit profile and payment history with us .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
We have escalated your query to our accounts department to investigate and provided feedback regarding your credit profile and payment history with us .
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,