Incomptence to the next level!!

Settled my Jet account. Phoned collections department who advised me to go to a JET branh and pay the outstanding amount I owe. After paying at Jet east rand mall.. No paid up letter could be supp**** because the account was not with JET anymore. I am disgusted with the incompetence!!! I need a paid up letter!!! They advise they have to contact the attorneys where the account is to find out of there is any other money outstanding!!! This is ridiculous!!!! Glad to take my money but cant even supply a decent receipt!!! I will aproach the NCR with this if I dont get my paid up letter ASAP!!! ID *** You need ro wake up! I see you gace alot of vomplaints regarding this topic!!