WN
Waynne N
1 reviews | Active since Dec 2012
27 Jul 2019, 13:48
*********** staff
Worst service ever at greenstone mall jet and compete incompetence of your staff who can't even tell the difference between 600 and R1000. Had to pay 600 but this idiot put through 2000 on my card. I asked 6 times what he is doing and 6 times he just looked at me like I'm a piece of ****. I will not step foot in this ****** store again. Arrogant staff and useless manager. Plenty of time to talk to each other and laugh about this bit can't help me. Is Edcon now in the business of *****ing money from customers as well.
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Replies (2)WN
Waynne N's updateReviewer Update
28 Jul 2019, 14:30Back at Jet 24 later and still nothing has been sorted out. More lies from the *********** manager here. Your pathetic staff think this is a joke and having a good laugh about it. Wonder if they would be happy if I stole R2000 from them. I bet they wouldn't be laughing then. No one is this shop deserves to have a job. Big fat joke for them. Your *********** manager has even run away becuae she doesn't know what to do. Clearly your staff We not trained. Even better everyone in que on a busy weekend like this can see how *********** your staff are. *****ing from customers seem to be the norm here and cashiers are gathered together still laughing at this situation.
WN
Waynne N's update28 Jul 2019, 14:30
Reviewer Update
Back at Jet 24 later and still nothing has been sorted out. More lies from the *********** manager here. Your pathetic staff think this is a joke and having a good laugh about it. Wonder if they would be happy if I stole R2000 from them. I bet they wouldn't be laughing then. No one is this shop deserves to have a job. Big fat joke for them. Your *********** manager has even run away becuae she doesn't know what to do. Clearly your staff We not trained. Even better everyone in que on a busy weekend like this can see how *********** your staff are. *****ing from customers seem to be the norm here and cashiers are gathered together still laughing at this situation.
Jet's replyOfficial
29 Jul 2019, 09:37Dear Wayne
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you in our store.
By copy of your mail we will alert senior management so that this matter can be resolved.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you in our store.
By copy of your mail we will alert senior management so that this matter can be resolved.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Jet's reply29 Jul 2019, 09:37
Official
Dear Wayne
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you in our store.
By copy of your mail we will alert senior management so that this matter can be resolved.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you in our store.
By copy of your mail we will alert senior management so that this matter can be resolved.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,