MM
Mandy M
1 reviews | Active since Mar 2015
09 Apr 2019, 10:35
*********** and Irresponsible staff
Ref ********** 0258/GO, with regards to my complaint yesterday the lady Rachel called me from Jet Attlyn where I left but she didnt help me and not resolving the issue. Now I recall, Lucia's confession was right yes I left my card at Jet Attly on the 3rd and I bought for R105 if im not mistaken and Lucia was serving me yes Lucia was right I left my card in the store. Now can I ask for my card to be replaced with no fees because its neglent of the staff for the missing of my card.
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Replies (2)
Jet's replyOfficial
09 Apr 2019, 15:30Dear Mandy
Thank you for the update .
We are following up with the stores manager regarding the replacement card and final feedback will be provided to you. Once again we apologise for the inconvenience caused .
Reference: ***/go
Kind regards
The Jet Customer Experience Team
***
Thank you for the update .
We are following up with the stores manager regarding the replacement card and final feedback will be provided to you. Once again we apologise for the inconvenience caused .
Reference: ***/go
Kind regards
The Jet Customer Experience Team
***
Jet's reply09 Apr 2019, 15:30
Official
Dear Mandy
Thank you for the update .
We are following up with the stores manager regarding the replacement card and final feedback will be provided to you. Once again we apologise for the inconvenience caused .
Reference: ***/go
Kind regards
The Jet Customer Experience Team
***
Thank you for the update .
We are following up with the stores manager regarding the replacement card and final feedback will be provided to you. Once again we apologise for the inconvenience caused .
Reference: ***/go
Kind regards
The Jet Customer Experience Team
***
MM
Mandy M's updateReviewer Update
09 Apr 2019, 15:38I want to use my card for something I need for the weekend, kindly resolve the issue soonest.
MM
Mandy M's update09 Apr 2019, 15:38
Reviewer Update
I want to use my card for something I need for the weekend, kindly resolve the issue soonest.