MM
Mandy M
1 reviews | Active since Mar 2015
08 Apr 2019, 12:09
*********** and Irresponsible staff
I was in the store yesterday to buy few things for myself when i got to the till i couldnt find my Edgars card in the purse while i was searching for my card the other cashier( Lucia) at the next till said to me, "you left your card with me last when i serve you"!!!! I was shocked when she said that then I asked her why she didnt call me immediately to alert me that i left my card at the counter with her???? She couldnt answer me she just stared at me . My question is, is not the cashier responsibility to call the customer if forget something????? Now she couldnt find my card then i left telling them to resolve it. Saddly I couldnt get my goods. Stiil waiting for the store to contact me.
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
08 Apr 2019, 13:20Dear Mandy
Thank you for making contact with us regarding this incident at Jet in Atlyn- Attridgeville.
As per our discussion we will ensure that management contacts you urgently to resolve this matter .
We apologise for the frustrations and disappointment caused to you.
Reference: ***/GO
Kind regards
The Edgar'a Customer Experience Team
***
Thank you for making contact with us regarding this incident at Jet in Atlyn- Attridgeville.
As per our discussion we will ensure that management contacts you urgently to resolve this matter .
We apologise for the frustrations and disappointment caused to you.
Reference: ***/GO
Kind regards
The Edgar'a Customer Experience Team
***
Jet's reply08 Apr 2019, 13:20
Official
Dear Mandy
Thank you for making contact with us regarding this incident at Jet in Atlyn- Attridgeville.
As per our discussion we will ensure that management contacts you urgently to resolve this matter .
We apologise for the frustrations and disappointment caused to you.
Reference: ***/GO
Kind regards
The Edgar'a Customer Experience Team
***
Thank you for making contact with us regarding this incident at Jet in Atlyn- Attridgeville.
As per our discussion we will ensure that management contacts you urgently to resolve this matter .
We apologise for the frustrations and disappointment caused to you.
Reference: ***/GO
Kind regards
The Edgar'a Customer Experience Team
***
