1 reviews | Active since Aug 2016
Incompetence
<p>Went to jet mart in king williams town. Wanted to return an item and buy others. I have never been that disgusted with service in my life. The cashiers were ok but the guy who was meant to do the authorisation ignored me after being told I was waiting for him to assist with the return. I waited for about 30 min while he was chatting up a storm and paying no attention to me mind you the store was empty. I was the last to leave the store. Very dissappointing service</p>
We have escalated the complaint to the Jetmart King Williams town management to address as our valued customer is not happy with the overall poor c service received in store due to very slow service. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Jetmart King Williams town management to address as our valued customer is not happy with the overall poor c service received in store due to very slow service. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Jetmart King Williams town management to address as our valued customer is not happy with the overall poor c service received in store due to very slow service. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Jetmart King Williams town management to address as our valued customer is not happy with the overall poor c service received in store due to very slow service. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,