HS
Hannelie S
1 reviews | Active since Mar 2015
11 Mar 2015, 11:37
Incompetence
I contacted Head Office numerous times to get banking details to deposit a cheque for an Estate Late Account. They gave me several account numbers, none of which accept cheque payments. I went into a branch to get help from the manager (who was no help at all as he thought i was looking for an estate agency......) Contacted the estate late department via your branch and the lady on the other side kept trying to persuade me to make a payment in cash almost like we were bartering over a Item to purchase. if this matter is not resolved within the next 24 hours then i will assume The Edcon Company does not want this account closed and I will not provide payment.
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Replies (1)
Jet's replyOfficial
11 Mar 2015, 12:43Hello jcvs2310,
Our attempts to contact you today at 12:29pm have been unsuccessful. Our bank details are as follows:
Name : Jet
Bank : First National Bank
Account Number : ***2
Branch Number : 251105
Account Type : Transmission Account
Branch Name : Pritchard Street
Reference number : Will be your 19 digit account number
The Beneficiary Reference is your account number, which can be found on your statement. Kindly note you can only pay the account via EFT , cash and swiping your bank card in store.
We must apologise for the frustration and inconvenience caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 12:29pm have been unsuccessful. Our bank details are as follows:
Name : Jet
Bank : First National Bank
Account Number : ***2
Branch Number : 251105
Account Type : Transmission Account
Branch Name : Pritchard Street
Reference number : Will be your 19 digit account number
The Beneficiary Reference is your account number, which can be found on your statement. Kindly note you can only pay the account via EFT , cash and swiping your bank card in store.
We must apologise for the frustration and inconvenience caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply11 Mar 2015, 12:43
Official
Hello jcvs2310,
Our attempts to contact you today at 12:29pm have been unsuccessful. Our bank details are as follows:
Name : Jet
Bank : First National Bank
Account Number : ***2
Branch Number : 251105
Account Type : Transmission Account
Branch Name : Pritchard Street
Reference number : Will be your 19 digit account number
The Beneficiary Reference is your account number, which can be found on your statement. Kindly note you can only pay the account via EFT , cash and swiping your bank card in store.
We must apologise for the frustration and inconvenience caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 12:29pm have been unsuccessful. Our bank details are as follows:
Name : Jet
Bank : First National Bank
Account Number : ***2
Branch Number : 251105
Account Type : Transmission Account
Branch Name : Pritchard Street
Reference number : Will be your 19 digit account number
The Beneficiary Reference is your account number, which can be found on your statement. Kindly note you can only pay the account via EFT , cash and swiping your bank card in store.
We must apologise for the frustration and inconvenience caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,