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waheed S
1 reviews | Active since Aug 2015
20 Aug 2015, 11:40
******* signup
the day that i signed up for a jet account the person that did the signup has included a club booklet that i did not want.now im getting charged for the book every month,near l totaling R50.00 and i dont even read it.when trying to contact them via the website no one replies,when calling the call centre no one actions what they say they are going to do
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Replies (1)
Jet's replyOfficial
21 Aug 2015, 13:32Hello waheedshehaam,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the club membership was cancelled and reversed as of the 17/07/2015 as per your request.
The reversal is also reflected on your August statement
The reference for your query is as follows: ***/GO
Should you still have concerns regarding your account, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the club membership was cancelled and reversed as of the 17/07/2015 as per your request.
The reversal is also reflected on your August statement
The reference for your query is as follows: ***/GO
Should you still have concerns regarding your account, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply21 Aug 2015, 13:32
Official
Hello waheedshehaam,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the club membership was cancelled and reversed as of the 17/07/2015 as per your request.
The reversal is also reflected on your August statement
The reference for your query is as follows: ***/GO
Should you still have concerns regarding your account, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the club membership was cancelled and reversed as of the 17/07/2015 as per your request.
The reversal is also reflected on your August statement
The reference for your query is as follows: ***/GO
Should you still have concerns regarding your account, kindly contact our accounts department on *** and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,