I want my money

i have taken out a Month to month airtime package a few years ago. last year october 2017 my cell was ****** and i imediatly adviced Jet to cancel this airtime package.

From october last year i have been trying to have this charges stop from my account but it still being charged.

i am 73 years old and have to travel to the store on my own cost and still being charged for airtime that i donot received.

i have a refrence number from october that i received to cancel this services.

last week tuesday i went to te store again to ask to have this stoped and i was treated to rudly.

i could have been this persons grandmonther. he sad if no one by called me by thursday i should come in to the store by friday.

when i was at the store again( taxi fare again) he told me he never said i must come in again.

i want all my money back