1 reviews | Active since Aug 2017

01 Aug 2017, 13:21

I never got my purchase

<p>Good day,</p> <p> </p> <p>Yesterday I went to your store at Pavilion in Westville and first the cashier forgot to scan the nail polish I bought, and then she forgot to put it in the bag. I only noticed after I got home but was looking forward to using it.</p> <p> </p> <p>Kindly assist</p>

0
Replies (4)
Jet
Jet's reply02 Aug 2017, 14:17
Official

Please forward us the name of the store that you visited in Westville eg was it Jet or Edgars, so that we may be able to contact them on your behalf and may be able to action the matter, as you did not get the nail polish that you purchased due to the error that occurred at the tills.We will like to liaise with the correct store management on the matter reported by our valued customer.Please find the below reference number for your email ***/GO

Kind regards.

Customer Experience Team

Call Centre: ***.

Jet
Jet's reply02 Aug 2017, 14:22
Official

Please forward us the name of the store that you visited in Westville eg was it Jet or Edgars, so that we may be able to contact them on your behalf and may be able to action the matter, as you did not get the nail polish that you purchased due to the error that occurred at the tills.We will like to liaise with the correct store management on the matter reported by our valued customer.Please find the below reference number for your email ***/GO

Kind regards.

Customer Experience Team

Call Centre: ***.

Jet
Jet's reply02 Aug 2017, 14:22
Official

Please forward us the name of the store that you visited in Westville eg was it Jet or Edgars, so that we may be able to contact them on your behalf and may be able to action the matter, as you did not get the nail polish that you purchased due to the error that occurred at the tills.We will like to liaise with the correct store management on the matter reported by our valued customer.Please find the below reference number for your email ***/GO

Kind regards.

Customer Experience Team

Call Centre: ***.

's update11 Aug 2017, 10:32
Reviewer Update

Good day,

It was Jet in Pavilion Shopping Centre in Westville.

Thanks