ZM
Zibuyile M

1 reviews | Active since Nov 2015

06 Nov 2015, 15:36

I NEED MY MONEY PLEASE.

I have a jet account for more that 10 yrs now, i remember when i went to southgate branch to check on y account that was not ending, only to found out that i was being change for the Club Magazine, that i dont remeber subscribing for .<br> <br> I then asked for a reverse if they cant prove that i signed a contact to subscribe for the MAG Club, no response from them, time went by. I went to check again to my *** suprise i was being change for a family plan something.... i have also not subscribed to this. i cancelled it i the ask again for a reversal, no response again from JET . as is stand today i'm working of finishing and cosing the account .<br> <br> I want my money rervesed and paid to my account.<br> <br> I have never seen Terrible attitude from employees, 80% of Jet employees I HAVE MET, have a nasty attitude. pLEASE DO SOMETHING URGENTLY. <br> <br>

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Replies (1)
Jet
Jet's reply09 Nov 2015, 13:13
Official
Hello ZibuyileP,

Our attempts to contact you today at 12:58 PM have been unsuccessful. Please be advised your query has been escalated to our accounts department, investigations will be done and feedback will be provided shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.

Kind regards,
Edcon customer experience team,
***