FN
Fortune N
1 reviews | Active since Dec 2014
31 Mar 2015, 14:16
i need limit increase your call centre staff cant help me
I got my statement. On top it say i can call you for credit limit increase. I called your call centre but they didnt help me. I need limit increase. If it is possible pluz increase it for me.
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Replies (1)
Jet's replyOfficial
01 Apr 2015, 08:33Hello Fortune8819,
Please be advised that our new credit limit process prohibits all manual increases which was done by our Accounts Department. This regulation came into full effect in November 2013 Credit limits are now done automatically by the system.
Kindly note your account does not yet qualify for a credit increase. We must apologise for the frustration caused in this matter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Please be advised that our new credit limit process prohibits all manual increases which was done by our Accounts Department. This regulation came into full effect in November 2013 Credit limits are now done automatically by the system.
Kindly note your account does not yet qualify for a credit increase. We must apologise for the frustration caused in this matter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply01 Apr 2015, 08:33
Official
Hello Fortune8819,
Please be advised that our new credit limit process prohibits all manual increases which was done by our Accounts Department. This regulation came into full effect in November 2013 Credit limits are now done automatically by the system.
Kindly note your account does not yet qualify for a credit increase. We must apologise for the frustration caused in this matter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Please be advised that our new credit limit process prohibits all manual increases which was done by our Accounts Department. This regulation came into full effect in November 2013 Credit limits are now done automatically by the system.
Kindly note your account does not yet qualify for a credit increase. We must apologise for the frustration caused in this matter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***