MC
Mokgatsana C
1 reviews | Active since Jun 2015
15 Jun 2015, 19:29
I have a jet store account.I paid the account infu
I paid the account in full and told them I want to close the account they told me that head office will contact me.Im still waiting after a full week and the worst of all is that I was registered to be receiving airtime on the number I dont know.Meaning that im paying for someones airtime
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Jet's replyOfficial
17 Jun 2015, 13:46Hello moniccachipu,
As per our telephonic conversation we must apologise for the unpleasant experience regarding your account closure. Please be advised all products on your account have been deactivated and your query has been escalated to our accounts department as per your request to close the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant experience regarding your account closure. Please be advised all products on your account have been deactivated and your query has been escalated to our accounts department as per your request to close the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
Jet's reply17 Jun 2015, 13:46
Official
Hello moniccachipu,
As per our telephonic conversation we must apologise for the unpleasant experience regarding your account closure. Please be advised all products on your account have been deactivated and your query has been escalated to our accounts department as per your request to close the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant experience regarding your account closure. Please be advised all products on your account have been deactivated and your query has been escalated to our accounts department as per your request to close the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***