I am disgusted at Bayside store

I am not one to complain but i feel this has to be brought to head office attention. The customer service from your branch ant Bayside centre is of the worst service i have ever experienced in my life. I have delt with alot of people that do not care about helping customers when they come into retail stores and never complain but this made me feel like i was not wanted in the store and i felt like the manager there was trying to get rid of me. I cannot stress enough how bad this was. <br> <br> Please do something about this as i am a loyal Jet customer who frequently visit the Jet store for monthly needs.<br> <br> I have purchased a handset online via Jet cellular but upon receiving my handset it had a fault. On the documentation it adv me to return the handset to any jet cellular store.<br> <br> When i got to the counted i waited 15min for someone to notice me standing there about 3 meters away from staff. When i was finally helped the girl did not know anything about phones and struggled to understand what i was there for. <br> <br> She took the phone and all papers from me and told me she does not know what to do and needs to call the manager. She walked away and i waited for 30min like a idiot for a manager.