Hurricane Spirit

<p>I am terribly disappointed with the response I have from the Rosettenville Junction Jet Stores. I bought my phone in March 2016 by The Glen, and January 2017 I went to explain that my phone has been giving me problems, The phone get's terribly hot with i cannot not even touch, and now the battery never lasts. When telling the lady at the store what was the problem, she answers me by saying that she doesnt know how to help, because she never had a phone like this. I was ttally speechless by her response. I then ask her to please call the Glen so they could help her, she then called. put the phone down and gave me the same response. </p> <p> </p> <p>What typr of customer service is this? Does all the staff at JET need to experience each phone they sell before assisting a customer. I NEED SOMEONE WITH CUSTOMER SERVICE TO PLEASE GET BACK TO ME ASAP!!!!</p>