Huggies Dry Comfort Bulk Pack - Special
<p>I phoned our Jet store (Makhado Crossing) and asked if they had Huggies Dry Comfort Size 4 (Bulk Pack) in stock as I would like to purchase a few packs and the lady told me that they don't have the stock that has been advertised that is on special and the price is R150.00 and not R120.00 as advertised.</p> <p>How can you only supply some stores with these nappies and not the rest??? I know of a few mothers and grandmothers that have complained about this and have just said they will no longer shop from Jet, you are losing customers.</p>
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the concern by our valued customer to the higher management to look into, as the nappies are only kept at selected stores and our valued customers are unable to get hold of them at other outlets. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the concern by our valued customer to the higher management to look into, as the nappies are only kept at selected stores and our valued customers are unable to get hold of them at other outlets. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the concern by our valued customer to the higher management to look into, as the nappies are only kept at selected stores and our valued customers are unable to get hold of them at other outlets. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the concern by our valued customer to the higher management to look into, as the nappies are only kept at selected stores and our valued customers are unable to get hold of them at other outlets. A reference number for the formal complaint logged on your behalf is as follows ***/GO . We understand all the inconveniences caused and frustrations incurred by the above matter. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.