MZ
Mpumi Z
1 reviews | Active since Mar 2009
26 Oct 2015, 11:02
Huawei phone
Hi<br> <br> I bought a huawei phone from Jet Festival mall this year around April/May 2015.<br> <br> alas the battery just inflated this weekend and i have no idea why. so now the cover wont close and the battery is faulty. I have never seen this happen before, albeit a few months old phone which has never fallen in water .<br> <br> please assist.
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Jet's replyOfficial
26 Oct 2015, 13:39Hello mpumi2,
As per our telephonic conversation please be advised you can take the cell phone back to the store whereby it will be sent for repairs to the relevant network provider.
The store will be in contact with your shortly to explain the correct process. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation please be advised you can take the cell phone back to the store whereby it will be sent for repairs to the relevant network provider.
The store will be in contact with your shortly to explain the correct process. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply26 Oct 2015, 13:39
Official
Hello mpumi2,
As per our telephonic conversation please be advised you can take the cell phone back to the store whereby it will be sent for repairs to the relevant network provider.
The store will be in contact with your shortly to explain the correct process. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation please be advised you can take the cell phone back to the store whereby it will be sent for repairs to the relevant network provider.
The store will be in contact with your shortly to explain the correct process. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,