HS
HIshaam S
1 reviews | Active since Dec 2015
01 Dec 2015, 16:28
How is that possible
On 01 December 2015<br> <br> i recieved a notification , i am in Cape Town , that i purchased almost R6 000 goods in the store <br> i cannot contact anyone as the number just rings <br> <br> <br> how does such a big retailer ( biggest in southern africa - as stated on the website ) let someone purchase so much under false circumstances <br> <br> surely there has to be measures put in place to avoid these things from happening
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Jet's replyOfficial
02 Dec 2015, 12:00Hello HS5108,
Firstly we would like to apologise for the most unfortunate incident that transpired at one of our Jet Burgersfort stores.
As discussed telephonically our cashiers are unable to confirm if debit card purchases are made by the main account holder . The cashiers will only verifies card signature to what is signed on the till slip by the customer. However all concerns raised will be addressed with all our Jet Burgersfort stores management team to review and to confirm their findings.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Firstly we would like to apologise for the most unfortunate incident that transpired at one of our Jet Burgersfort stores.
As discussed telephonically our cashiers are unable to confirm if debit card purchases are made by the main account holder . The cashiers will only verifies card signature to what is signed on the till slip by the customer. However all concerns raised will be addressed with all our Jet Burgersfort stores management team to review and to confirm their findings.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Best regards,
Jet's reply02 Dec 2015, 12:00
Official
Hello HS5108,
Firstly we would like to apologise for the most unfortunate incident that transpired at one of our Jet Burgersfort stores.
As discussed telephonically our cashiers are unable to confirm if debit card purchases are made by the main account holder . The cashiers will only verifies card signature to what is signed on the till slip by the customer. However all concerns raised will be addressed with all our Jet Burgersfort stores management team to review and to confirm their findings.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Firstly we would like to apologise for the most unfortunate incident that transpired at one of our Jet Burgersfort stores.
As discussed telephonically our cashiers are unable to confirm if debit card purchases are made by the main account holder . The cashiers will only verifies card signature to what is signed on the till slip by the customer. However all concerns raised will be addressed with all our Jet Burgersfort stores management team to review and to confirm their findings.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203
Best regards,