RG
Rethakgetse G
1 reviews | Active since Sept 2013
04 May 2015, 10:24
How difficult is it to get a new Jet Card
I have been to many Jet Stores ( Jet Sammy Marks, Jet church Pretoria, Jet Kwagga, Jet Soshanguve Plaza,Jet Bloed mall takes the cup.)<br> <br> I have been to various Jet Stores attempting to have my card changed as this gives me problems when I go to Edgars, Legit and other edcon stores. I mostly go after I knock off from work. I have been given excuse such as we are offline 'The most favourite\ or we do not have cards
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
04 May 2015, 14:16Hello mohau13,
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with all stores reported. We must apologise for the frustration and inconvenience caused in this matter.
This is certainly not the type of service we wish to render to our customers. You will be receiving direct feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with all stores reported. We must apologise for the frustration and inconvenience caused in this matter.
This is certainly not the type of service we wish to render to our customers. You will be receiving direct feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply04 May 2015, 14:16
Official
Hello mohau13,
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with all stores reported. We must apologise for the frustration and inconvenience caused in this matter.
This is certainly not the type of service we wish to render to our customers. You will be receiving direct feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have raised your concerns with all stores reported. We must apologise for the frustration and inconvenience caused in this matter.
This is certainly not the type of service we wish to render to our customers. You will be receiving direct feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***