Horrible service ever

<p>On saterday 10 Dec i called cell c for a sim swap only to be told that my no is contracted to a company. They gave me a no ********** 011 to call which i did got an answering machine to call during working hrs. I called again on Monday morning 12th and was told that this is a jet/edgards atime company that provides atime to me every month and charges it to my Jet account . I have never received atime from this company or nor did i agree for my no to be moved from cell c to them. I asked them to do the simswap as i was frustrated without a phone the promised to call back within 24-48 working hrs and gave me a ref no. 161 ********** 372 which they never did. I called again on Wednesday to enquire and was given another ref no which they promised to call by 12 midday on Thursday they never did. On Thursday afternoon i called to enquire and was given yet again another ref no and was promised that i will receive a call before 12 midday on Friday and yes still no call. Todate my simswap is not done, its really shocking the level of incompetence showed by this Jet store call centre. I am going to close my Jet account as i fell that they are **********, taking my no from cell c, lying that they give me atime every month then charging it to my Jet account and now just messing me around with my sim swap i have spend over R200 just on calls to the above no. Then they tell me that i have to wait till they are done with my simswap and call them again to cancell the contract and get my no back on prepaid. I do not want to loose my no. </p>