PZ
Pamela Z

1 reviews | Active since Feb 2014

15 Dec 2016, 14:21

horrible service

<p>I went to a Jet mart kerk and eloff to take out my laybuy after waiting in the que that was not moving for 45 min when I asked to see the manager Monti came , I asked why only 2 people are assisting us on such a huge day she said 2 other people (who I did not see at all while waiting) I asked why are they so slow and not even trying to move the line as from where I was it meant id be there for 2 more hours she looked at me and said I can leave if I want. I am appauled by how they treat customers I WILL NEVER AGAIN DO A LAYBUY WITH JET</p>

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Replies (1)
Jet
Jet's reply20 Dec 2016, 18:28
Official

We must apologise for the delayed response.

Thank you for bringing this matter to our attention. We have addressed this incident with the store manager regarding the service received in store, feedback will be provided shortly. Please be advised we must apologise for the unpleasant experience.

You reference number is ***/GO

Kind regards,
Edcon customer experience team,
***