Horrible service

I went to Jet Riversqaure on the 27 November 2022 about 9:25am to be exact maybe I was the 2nd customer for the day I just received the BAD service, the lady by the name of Sebolelo was communicating using sign language no good morning how can I help you, the only question she asked was IS YOUR CARD TAPPING? She didn't even ask if I have a reward card, at the end of the transaction she just gave me the pen didn't even tell me to sign, I assumed she wanted me to sign me being me I told her that it was still early in the morning to receive such a service and I asked her not to do it to the next client, when I was leaving the store I heard her talking nonsense to her colleague that's when I went back and told her I was a mistry shopper THE SERVICE WAS HORRIBLE