Horrible experience at Jet

This store just gave me horrible service after sending me from person to person and making me feel like a ********. I needed to exchange a gift my son received a few days ago and they refused to assist me because I did not have the receipt. It was such a horrible experience and everyone in the store made me fee as if I was trying to commit ***** when all I wanted was the same.item in a bigger size. The store really has horrible personnel and I would really not recommend people ******quire any type of customer service go there.