horrible experience

i BOUGHT A TRACKSUIT FROM JET THE GLEN FOR MY GRANDDAUGHTER, WENT TO JET MALL OF THE SOUTH TO EXCHANGE IT FOR ANOTHER COLOR. SAME PRICE .... ASISIPHO HELPED ME SHE ASKED ME WHICH CARD DID I USE TO PAY I ANSWERED THAT IT WAS A GIFT CARD SHE INSISTED ON SWIPING THE GIFT CARD WHERE I HAVE TOLD HER IT WILL NOT WORK BECAUSE THE GIFT CARD IS FOR THE GLEN SHOOPING CENTRE AND NOT MALL OF THE SOUTH, NEVERTHELESS SHE SWIPED MY CARD TO DO THE REFUND. ON SWIPING AGAIN TO DO THE PURCHASE THE CARD DELCINED AS I TOLD HER BEFORE IT WILL NOT WORK. SHE ANSWERED OOO I DON;T KNOW WHAT TO DO KNOW, CALLED THE MANAGER, THE MANAGER ALSO DID NOT KNOW WHAT TO DO, I ENDED UP PAYING CASH FOR THE TRACKSUIT, SO IN OTHER WORDS i PAID DOUBLE. THEY TOLD ME T GO TO THE GLEN TO SEE IF THE MONEY REFLECTS, IF NOT, SHE WILL ONLY GIVE ME MY R100 BACK AFTER MONTH END. WAITING FOR THE AREA MANAGE AHMED TO CONTACT ME IN VAIN