AM
Ayanda M

1 reviews | Active since Dec 2016

19 Dec 2016, 14:59

Horrible

<p>I spent R543.93 on the 16th of december 2016 and i got a goft voucher worth R100 as spent more than 500 at Jet in Rosebank. This was at 13:40:01 , to mysuprise when i tried using the voucher on the 17th it was used after 5pm on the 16th and i had already left by that time. I tried calling their client services and spoke to Makoma who hanged up on me. Then i called again and spoke to jacqui who had no clue about the promotion and kept on hold till my the phone cut off. I feel sorry for other customers that had the same issue, this is fruad.</p>

0
Replies (2)
Jet
Jet's reply20 Dec 2016, 18:50
Official

We must apologise for the delayed response.

Thank you for taking the time to share your concerns with us. Please be advised we are currently liaising with the store manager , you will be receiving feedback shortly.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,

AM
Ayanda M's update03 May 2018, 13:26
Reviewer Update
Thank you jet for your responds and im happy with how the matter was resolved