aN
awelani N
1 reviews | Active since Nov 2013
26 Jan 2016, 14:14
He hung up on me
I have put in a claim for a cellphone with Jet insurance but when i try to get feedback i get no responce. The one time i got through a Lesley picked up only to pretend he could not here me and then hung up on me. I just want to know when I will be getting a replacement phone. PLEAS.
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Replies (1)
Jet's replyOfficial
27 Jan 2016, 13:01Hello aweporsh,
As per our telephonic conversation at 12:45 PM. Thank you for taking the time addressing your shopping experience with us. Please accept our sincere apologies for the inconvenience you may have experience.
Kindly note your query has been escalated to our store manager and feedback will be provided.
Reference number: ***/GO. Should you required further assistance please do not heisted to contact us on: ***and quote your reference number.
Kind regards,
Customer Experience Team
***
As per our telephonic conversation at 12:45 PM. Thank you for taking the time addressing your shopping experience with us. Please accept our sincere apologies for the inconvenience you may have experience.
Kindly note your query has been escalated to our store manager and feedback will be provided.
Reference number: ***/GO. Should you required further assistance please do not heisted to contact us on: ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Jet's reply27 Jan 2016, 13:01
Official
Hello aweporsh,
As per our telephonic conversation at 12:45 PM. Thank you for taking the time addressing your shopping experience with us. Please accept our sincere apologies for the inconvenience you may have experience.
Kindly note your query has been escalated to our store manager and feedback will be provided.
Reference number: ***/GO. Should you required further assistance please do not heisted to contact us on: ***and quote your reference number.
Kind regards,
Customer Experience Team
***
As per our telephonic conversation at 12:45 PM. Thank you for taking the time addressing your shopping experience with us. Please accept our sincere apologies for the inconvenience you may have experience.
Kindly note your query has been escalated to our store manager and feedback will be provided.
Reference number: ***/GO. Should you required further assistance please do not heisted to contact us on: ***and quote your reference number.
Kind regards,
Customer Experience Team
***