HARASSMENT

I am disgusted with JET stores that has been harassing my 65 year old mother regarding her account. According to them my mom has not been paying her account for the past year, however I have sent several emails with her bank statement as proof of payments that was made on a monthly basis till today.

According to them my mom is in arrears with R10 000. I take my mom every month to pay her accounts. They are now expecting us to go to every store payment was made and get a copy of the payment made. I work 5 days a week Are they going to compensate me with fuel money? Last year they made my mom's jet account and foschini account as one account. Even with that my mom still paid both accounts not knowing now she should only pay one account. They don't evens think of investigating as to why they not picking up the payment. Now they harassing my mother from 7am in the morning. A pensioner they harassing that time of the morning

They combined her accounts JET & Foschini did they even think of that, that might be the problem why they not picking up her payment? Can they not upgrade their system?

JET STORES PLEASE INVESTIGATE BEFORE JUST HARRASSING A PAYING CUSTOMER. URGENTLY GET THIS SORTED WE WILL NOT BE GOING TO EVERY STORE TO GET THE PROOF OF PAYMENT FOR YOUR ERRORS MADE