MM
Millicent M

1 reviews | Active since Oct 2012

13 Aug 2015, 12:10

Great Customer service

Yesterday i went to the shop to buy clothes however i was billed twice on a single product <br> i wanted to wear the clothes today 13/08/15 , i kept all my tags and receipt. <br> went back to the shop to advise of what happened<br> I was glady assisted with a Smile and understanding , i got the refund that was due to me back <br> i must say Maria is a good asset to the Store.<br> <br> I just wana forward my Appreciation to her excellent assistance to her and the security .<br> I buy at jet seldomly as it is closer to my work place.<br> <br> <br> Kind Regards

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Replies (1)
Jet
Jet's reply13 Aug 2015, 14:39
Official
Hello Talitha23,

Wow great service!!!

Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by maria. We will be sure to pass your comment over to maria and her direct manager for further recognition.

Kind regards,
Edcon customer experience team,
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