JR
Jennifer R
1 reviews | Active since Aug 2011
07 Nov 2015, 19:56
Good Customer service and problem resolution
Hi Hello Peter<br> <br> I'm writing this as a compliment to Tlhalefang who works at Jet Stores Church Str in PTA. <br> <br> I went there on 07/11/2015 to buy tommy as they were on buy one get one free. There were some misunderstandings with the terms and conditions.I had to go back to solve the billing that I was not happy with. I'm happy to say that she apologised for the inconvenience and solve my issue timeously and I was happy with the outcome. The manager was also humble and friendly professionally.<br> <br> I would appreciate it if she's appreciated for her work.
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Replies (1)Jet's replyOfficial
09 Nov 2015, 13:35Hello Jennifer2022,
Wow great service!!!
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Tlhalefang. We will be sure to pass your comment over to Tlhalefang and his direct manager for further recognition.
Kind regards,
Edcon customer experience team,
***
Wow great service!!!
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Tlhalefang. We will be sure to pass your comment over to Tlhalefang and his direct manager for further recognition.
Kind regards,
Edcon customer experience team,
***
Jet's reply09 Nov 2015, 13:35
Official
Hello Jennifer2022,
Wow great service!!!
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Tlhalefang. We will be sure to pass your comment over to Tlhalefang and his direct manager for further recognition.
Kind regards,
Edcon customer experience team,
***
Wow great service!!!
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Tlhalefang. We will be sure to pass your comment over to Tlhalefang and his direct manager for further recognition.
Kind regards,
Edcon customer experience team,
***
