1 reviews | Active since Aug 2016

16 Aug 2016, 14:09

Get billed fradulently

<p> I am getting billed for a content that I didnt subscribe to and the number that was given by your call center agents its not going through ********** 011 please escalate this matter ,my acc ********** ********** 7****</p>

0
Replies (1)
Jet
Jet's reply17 Aug 2016, 09:01
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the R.M.C.S team and feedback on the Mobile Content concern will be reverted directly to you by their team .A reference number for the complaint logged on your behalf is as follows ********** 097/GO

Kindly find the RMCS details below

Tel: 087 **********

Email: **********

Kind regards

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***