MN
MARIA N

1 reviews | Active since Feb 2013

15 Feb 2016, 13:56

funeral cover

MS RM MOKOTEDI IS ILLITERATE AND THEY SAID THEY DID CALL HER TO REGISTER FOR FUNERAL COVER THEY DID DEDUCT FROM 2012 SHE WANTS A REFUND BECAUSE SHE DOES NOT KNOW ABOUT IT AND THEY SEND STATEMENTS WITH SMS AND IT DOES NOT SHOW ANY DETAILS AND SHE WANTS REFUND UP UNTILL TO DATE

0
Replies (1)
Jet
Jet's reply17 Feb 2016, 08:34
Official
Hello LENKUTLWANG ,

Thank you for bring this matter to our attention. Please be advised we have escalated your query to accounts department and feedback will be provided shortly.

Reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Customer Experience Team
***

Best regards,