Funeral Benefit

Hi,<br> <br> My father Amos Nkwana passed away on 15 February 2015. He was a Jet Club member<br> On Sunday 1 March I have submitted a funeral benefit claim. Since then, there hasn't been any feedback.<br> <br> I followed up again on 08 March 2015 and have found out that the documentation was actually not sent through to the claims department. With an understanding that mistakes do happen we decided to wait a while longer.<br> <br> Till today we still have not received any feedback. What happened to 48 hours promise?<br> <br> This is indeed very disappointing