1 reviews | Active since Apr 2017

30 May 2017, 10:07

Frustrated with Activating My Account

<p>I app**** online for a jet account and got a response that it was approved I should go to any store with my I'd to collect my card,and I did on Friday went to the jet Mart by eloff street and they checked for me but said when I activate I have to buy with r1500 or more because they gave me credit for r5000 and a gift voucher for r2500 but I couldn't do the shopping because I was at work so I told them at accounts will come on Monday. Which I did yesterday the only problem is I seem to have lost/misplaced my I'd so I went to home affairs and did a temporary one took it with to the store and was rejected,to my surprise went to the one by Carlton Centre same thing </p>

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Replies (1)
Jet
Jet's reply30 May 2017, 17:29
Official

Thank you for making contact with us.Please note that the original ID is required in order to have a card issues to you .We apologise for the inconvenience caused to you.

***/GO

Kind regards

The Edcon Customer Experience Team