SB
Sandile B
1 reviews | Active since Sept 2015
12 Oct 2015, 10:46
********** transaction
My niece have been going through hell with her Jet account. In December she was told that her card was used to purchase cellphone in johannesburg and she lives in Durban, she was told that the account will be sorted out of which they done so but it took them months. yesterday she went to Jet to buy an iron and again somebody from Johannesburg has used the account again and trust me that can be proven but my problem here is the level of negligience by Jet stores in johannesburg. Jet stores cannot be trusted with anybody's personal details. Think twice about opening a Jet Account.
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Replies (1)Jet's replyOfficial
12 Oct 2015, 14:36Hello Sandile1989,
As per our telephonic conversation we must apologise for the overall service received. In order to assist further we require more details. Once we have received all the necessary details further investigation will be done.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the overall service received. In order to assist further we require more details. Once we have received all the necessary details further investigation will be done.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply12 Oct 2015, 14:36
Official
Hello Sandile1989,
As per our telephonic conversation we must apologise for the overall service received. In order to assist further we require more details. Once we have received all the necessary details further investigation will be done.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the overall service received. In order to assist further we require more details. Once we have received all the necessary details further investigation will be done.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
