********** happening at JET STORE SOUTHDALE
I purchased at Jet Store Southdale in July 2017, the money went off same time and i received the sms....At 2:39 this morning 08/09/2017 I receive that there's money taken off my account for the same amount purchased last month....I have phoned my bank and they told me that i am the 10th person that called inquirying the same thing.. I need this sorted out ASAP...I will not accept been ****** by a store that claims to be one of the best stores in SA, I suspect there's ***** happening at your stores.
We have sent the complaint to the Jetmart Southdale management to address as you stated on your Hello peter post that you were double charged in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards
Customer Experience Team
Call Centre ***
We have sent the complaint to the Jetmart Southdale management to address as you stated on your Hello peter post that you were double charged in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards
Customer Experience Team
Call Centre ***