JB
Jennifer B

1 reviews | Active since Apr 2015

14 Apr 2015, 14:23

********** financial product/s loaded on account

Jet added ********** financial product/s on my account, <br> <br> Hello Keabetswe.<br> <br> Please confirm when the refund will be reflecting on my account? I expect a full refund from the date these products were loaded to my account.<br> I will not be making any further payments to Jets, and please note If I do not get a reply I will be opening a ***** case against the person that loaded the products on my account. I will not hesitate to take further steps. I find it unacceptable that this ***** has happened on my account.Please include all my statements from when the account was opened via email.<br> <br> I await your response. <br> <br>

0
Replies (1)
Jet
Jet's reply14 Apr 2015, 15:44
Official
Hello Jenny1989,

Thank you for bringing this matter to our attention, please be advised your query has been escalated to our accounts management team to investigate all financial products that have been activated on your account from inception date.

Upon investigation your will be receiving feedback shortly. Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
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