********** conduct and disgusting service.
<p>Oh my God where do I begin. I bought a cell C summit cellphone at Jet in Oxford and the lady who assisted me was in such a rush that the only thing she told me was when to charge the ****** thing. It was advertised that the handset comes with 6GB of Cell C data but When I got home the phone only made and recieved phonecalls. it would not even connect to internet. when i called the customer care at Cell C i was told that the sim card I was given at Jet was not even a data sim card and that no data was activated on the sim card and that i needed to go back to the store and ASK them to acticate them. BULL**** CELL C! the handset is yours and the network is yours why would i now have to go back to Jet to have the data activate. I TELL YOU PEOPLE ARE **********. PEOPLE OF SOUTH AFRICA DO NOT BUY ANY CELLPHONES FROM JET AND IF YOU DO MAKE SURE IT IS FROM ANOTHER NETWORK OTHERN THAN CELL C...**********! This was all just a csam i tell you</p>
Good day
We have escalated the complaint to the Jet SAXTON East London mall management to address as our valued customer is not happy that you were not assisted accordingly regarding the handset query reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Good day
We have escalated the complaint to the Jet SAXTON East London mall management to address as our valued customer is not happy that you were not assisted accordingly regarding the handset query reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
