MR
Marvin R
1 reviews | Active since Dec 2012
06 Jul 2015, 14:21
********** account still reflects bad on my name
A ********** account was opened using my ID and I informed Jet about the matter and an investigation was done,it was resolved and I was told the account would be closed and my name cleared.<br> <br> However 3 years later Im looking for a new job and Im told that when they do a credit check on my name, Jet reflects as an account in arrears. <br> <br> Can the people at edcon please clear my name as you are now hindering my life from moving forward. <br> <br> Kind Regards<br> Marvin Rammutla<br> ***
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Replies (1)
Jet's replyOfficial
07 Jul 2015, 11:22Hello msrammutla,
Thank you for bringing this matter to our attention.
We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us, have been forwarded to our accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention.
We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us, have been forwarded to our accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards
The Customer Experience Team
***
Jet's reply07 Jul 2015, 11:22
Official
Hello msrammutla,
Thank you for bringing this matter to our attention.
We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us, have been forwarded to our accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention.
We do apologise for the inconvenience caused.
Kindly be advised that the concerns you have raised with us, have been forwarded to our accounts department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards
The Customer Experience Team
***