********** account not closed after almost 2 months

<p>I got a call from Edcon group on the 1st of April that a account was opened on my name in Port Elisabeth (more than 1000 km away from where i stay) . After doing everythig they asked me to for the account dispute ( Affidavit and going to a store to sign all documents needed for the dispute as well as ID copy .....) . The account shows still as open in my credit record . When i queried it they said they are still busy with their investigation . Truworths took 3 days to remove their ********** account from my records . This is really **** business practice . You took ********** documents to open an account without properly verifying it . If this account is not closed and removed from my name on my credit history i will contact the National credit regulator . You inconvenience me and waste my time because you can't do your job properly</p>