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nombuso D
1 reviews | Active since Dec 2009
06 May 2019, 10:56
********** account no one can assist
I recently discovered someone opened a ********** account with Jet. I,ve since gone to one of the Jet stores & for the past week been told they are offline & unfortunately cant assist me with uploading my affidavit, Ive asked if i could not do it electronically & was told that i have to submit manually. Could someone please assist taking time off to this is not easy.
Helpful (0)
Replies (3)0
Replies (3)
Jet's replyOfficial
06 May 2019, 14:58Dear Nombuso
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the number provided to no success.We wpologise for the frustrations caused.
Please advise at which store did you fill in the dispute claim form as we would like to follow up with the department in order to resolve this matter .
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the number provided to no success.We wpologise for the frustrations caused.
Please advise at which store did you fill in the dispute claim form as we would like to follow up with the department in order to resolve this matter .
***/GO
Kind regards
Jet Customer Experience Team
***
Jet's reply06 May 2019, 14:58
Official
Dear Nombuso
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the number provided to no success.We wpologise for the frustrations caused.
Please advise at which store did you fill in the dispute claim form as we would like to follow up with the department in order to resolve this matter .
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the number provided to no success.We wpologise for the frustrations caused.
Please advise at which store did you fill in the dispute claim form as we would like to follow up with the department in order to resolve this matter .
***/GO
Kind regards
Jet Customer Experience Team
***
Jet's replyOfficial
06 May 2019, 15:02Dear Nombuso,
Thank you for bringing the above concerns to our attention.
Our recommendation to you will be for you to forward your supporting documents to our *****s and Dispute team for further assistance. The team can be reached by email *** for further assistance.
Reference number generated for this query is:
***/GO
Kind Regards
The Jet Team
***
Thank you for bringing the above concerns to our attention.
Our recommendation to you will be for you to forward your supporting documents to our *****s and Dispute team for further assistance. The team can be reached by email *** for further assistance.
Reference number generated for this query is:
***/GO
Kind Regards
The Jet Team
***
Jet's reply06 May 2019, 15:02
Official
Dear Nombuso,
Thank you for bringing the above concerns to our attention.
Our recommendation to you will be for you to forward your supporting documents to our *****s and Dispute team for further assistance. The team can be reached by email *** for further assistance.
Reference number generated for this query is:
***/GO
Kind Regards
The Jet Team
***
Thank you for bringing the above concerns to our attention.
Our recommendation to you will be for you to forward your supporting documents to our *****s and Dispute team for further assistance. The team can be reached by email *** for further assistance.
Reference number generated for this query is:
***/GO
Kind Regards
The Jet Team
***
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nombuso D's updateReviewer Update
06 May 2019, 15:43The store was the boulders in Midrand but like I said no one was able to assist they said they are offline, I have not received an calls from you
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nombuso D's update06 May 2019, 15:43
Reviewer Update
The store was the boulders in Midrand but like I said no one was able to assist they said they are offline, I have not received an calls from you