********** account leading to credit score issue

A ********** account was opened at Jet Stores in my name and I alerted the store as well as head office about this after being threatened with blacklisting. Jet Stores then sent me an apology letter after noting that the account was opened **********ly. I was promised that my score would be updated with the credit bureau, however this has not been done and the months when the account was opened are still not updated properly. What has instead been done is that the account has been updated as closed but does not reflect the previously overdue month accurately. I've sent two follow up emails to the consultants dealing with my case however, have not heard back from either in weeks. Their details here : Bheki Nkosi and his manager Nobantu. ********** and ********** their landline 011 ********** 011} ********** .

My details Len Makhoba. Contact: ********** . Please can your team get in touch with me.